This Call For Papers invites APCO and NENA members, industry associates, business professionals and educators to submit a written presentation for development into an education program or workshop at the 2017 Annual State Training Conference.
This is an excellent opportunity for you to be part of a great event; sharing your knowledge and expertise with the public safety communications community.
Telecommunicator/Front-line Operations: Best practices, specific call processes, stress management, incident dispatching, tactical dispatching, lessons learned, customer service, motivational, legal liability, natual/manmade disasters, terrorism, gang violence, EMD techniques, cultural diversity, communications training officer.
Technical: Lessons learned from significant event or project, regional or statewide projects, emerging issues, Computer Aided Dispatch, radio systems, telephone systems, recording systems, telematics, GIS and 9-1-1, VoIP, network security, NG9-1-1, public safety networks.
Management/Supervision: Supervisory techniques, SOP's, motivational techniques, developing leadership, teamwork, morale building, scheduling, lessons learned, quality assurance, evaluating and discussing performance, human resource issues, liability, media and public relations, disaster planning, funding and grants, legislative/regulatory issues.
Proposed program topics will be evaluated based on the quality, timeliness, relevance, practicality and focus of the topic. Historical data from surveys and evaluation of previous events will be used to analyze potential attendee interest in the topics proposed, as well as the speaker's ability to provide a high-quality session.
Program presentations should be approximately 50 minutes in length (double sessions; ie: part 1 and part 2, are acceptable). Each program proposal will be reviewed and a response sent to each submitter no later than April 1st, 2016. Program topics that market a specific product will not be accepted.
Each presenter will have one conference registration fee waived. Presenters are responsible for all travel related expenses, e.g., airline fees, hotel, etc.
Submission Deadline is May 1st, 2017.
For any questions, please email or call Teresa Villescaz at Teresa.Villescaz@gric.nsn.us or 520-562-7131.